Conflict management (case) Case Study Example | Topics and Well Written Essays - 750 words

Conflict management ( ) - Case Study ExampleMorris was the initiator of PFM, and since he was in Paris, he should induct asked his french counterparts to be part of the project. This project was the one based on rearranging the present social network to be more French-like. Not inviting them was thus aggravating the scrap. The master(prenominal) issue was keeping probative information from the French who learned of this project through another source. In addition, Morris should have been present during the merger which was about to advance between Voila and Americas rival, Jardin (Osland et al, 2007). He should have been there to encourage and guide his team who were facing employment issues. There needed to be coaction between Morris and his fellow team members Drummond, and Hanover (Osland et al, 2007). He personally appointed them, so he was supposed to be physically present in Paris. This would in reverse lead to a very close relationship between these leaders. As a resul t, communication, ideas and decision-making elements would be discussed between them Cooperation between them would have avoided the conflict. In fact, maybe they would have to agree and arrive at common ground of applying the principles of both PFM and Nourriture Excellent (Osland et al, 2007). The conflict revolved between the two projects, with for each one side trying to down the opponents side project (Osland et al, 2007). ... Full collaboration was required based on the fact that careers depended on it. Each party needed to take in the role they played in the video conference break down and acknowledge the fact that each would take full responsibility of what they did. Another thing, which contributed to the conflict was the team members in Paris refused to acknowledge Drummond as a real team member (Osland et al, 2007). This was largely her fault because she did a lot of work, which did not request the French. Drummond should have understood the meaning of the team and in volve the Paris team. At the end of the day, they would not have felt left out in significant matters, and they would have involved her in the meetings she requested to be part. Being added to the investigative team sounded ridiculous to the French because at the time Voila members were not given some(prenominal) responsibilities. According to Osland et al (2007), Voila was never prepared to accept PFM. They showed this through their actions. Morris and his American counterparts should have accepted this fact instead of trying to force the idea on them. This was based on the fact that the business idea would yield very good results. They should have known that the French could never accept any essential ideas no matter how good the results would be. Well, Hanover was able to realize this, and no wonder he was able to form an explanation of what happened, why it happened and finally the role each person played in the conflict (Osland et al, 2007). He should have gone a step ahead a nd state ideas of resolving the issue at pass on and even apologize to voila company. However, it is ironical that even during the conflict period, business results from both parties were positive. In fact, it